How to order your football equipment and supplies from Playnasium.com

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Customer Service: 0800 195 0234 (8.30am - 4.30pm)

Our website has been designed to be as quick and easy to use as possible, but in case you need a bit of help...

Q) Do I have to create a login and password to order from Playnasium.com?
A) Absolutely not. We believe that this would unnecessarily complicate the buying process and waste valuable football-playing/watching time.

Q) I'm having problems adding items to the shopping basket?
A) Your browser must be set to accept 'cookies' to be able to order from our website - this is probably the cause of your problem.

Q) Is ordering online safe?
A) Yes, very. All card transactions placed via this website are processed through WorldPay (part of The Royal Bank of Scotland Group), who use "a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data." Any communication between the shopper and WorldPay is encrypted to the maximum strength supported by the shopper's browser using 128 Bit SSL. As WorldPay state: ''In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.''

Q) Can I order by phone, fax or post instead?
A) Unfortunately not - for the reasons mentioned above, we believe that an online card transaction via WorldPay is the most secure method of payment for both ourselves and the customer. We can accept payment by cheque (made out to Playnasium.com), but if paying by this method please take into account that it will take several days for a cheque to clear after we have received it and we will not dispatch until the cheque has cleared. Any item/s ordered will not be reserved until your cheque is received.

Q) Can you supply a pro forma invoice in advance for a school purchase?
A) No problem - just e-mail or phone us with your requirements.

Last updated: May 2008

The UK online shop where you can buy football equipment and supplies including training gear. Whether you need football coaching equipment for your team sessions, football gear for your school, or goalkeeper's clothing to equip yourself, we can help you. In fact, some of our products are not available anywhere else. Playnasium's customers include all levels of players and clubs, right up to the Premier League.